You can use your charging card as soon as it has been activated, your account is active, and you meet the conditions of the corresponding charging card contract. (EV charging: configured payment method / Mobifree: sufficient prepaid credit).
If you have created an account and received a charge card, you can find the activation option in the “My charging cards” page by clicking your name in the top right corner of the platform and navigating to “My charging cards” in the personal navigation. Enter the charging card number that’s printed on the card. Please be aware that this field is case sensitive.
If you already have a charge card and are creating an account afterwards, you can link your charge card and set up a payment method in this step. Once the payment method has been activated, you can start using your charge card at public charging points.
Depending on the public charging network provider, this can take up to 72 hours.