Smart mobility, always with you
With Mobiflow’s services you are only a few clicks away from complete freedom of movement.
Smart mobility
Multimodal on the road
Multimodal?! That means combining different mobility services to get to your destination.
Do you like to cycle or do you prefer the convenience of public transport? Or combining both is your thing?
Mobiflow gets you well on your way, no matter what.
Smart mobility
Find out what our multimodal mobility services can do for you
We offer different types of mobility services in Flanders, Wallonia and Brussels:
- Public transport
- Shared bikes
In short, we make sure you can travel the country carefree and make smart mobility choices with just our app.
Partners
Carefree on the road with our partners
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Velo Antwerpen
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NMBS
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De Lijn
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Blue Bike
Super handy
Discover our mobile app
Download our app and discover all the possibilities we created for you.
Bus ticket sales
Can I buy an m-ticket for someone else?
Your m-ticket is linked to the mobile number and smartphone device used to purchase the ticket. If you wish to buy an m-ticket for someone else, that person must accompany you during the trip.
Can I enjoy discounts or preferential rates with Mobiflow?
No. Users entitled to discounts or preferential fares via De Lijn cannot claim them with Mobiflow.
Can I purchase a day pass or subscription with Mobiflow?
No. We currently offer single m-tickets and the m-card 10 (for Mobi Classic plan holders only). In the future, we will probably offer more services.
What is an m-ticket?
An m-ticket from De Lijn is an online ticket that you purchase via a mobility app such as Mobiflow. The m-ticket is valid for one hour and is automatically activated immediately after purchase. More information and answers to frequently asked questions about m-tickets can be found here.
Train ticket sales
Can I buy multiple train tickets for different people through one Mobiflow account and one smartphone?
Yes. You can buy a maximum of 6 tickets for people taking the train with you. This is valid for all people taking the same route in the same class and together at the time the tickets are checked. You can, however, purchase different types of tickets for each of the passengers.
Can I forward a train ticket I bought to someone else?
No. You have to show your ticket on the device used to purchase it, which means that you cannot forward it to someone else. Your ticket is linked to the main passenger’s date of birth. This main traveller must be present when the ticket is checked on board.
Can I purchase a ticket for a train journey on another day?
Yes. You can purchase your train ticket up to 30 days in advance.
What if my smartphone doesn’t work or I don’t have it with me when I’m on the train?
If you are unable to show your ticket to the conductor, they will issue an irregularity report (document C170). You can dispute the amount to be paid by contacting the NMBS customer service.
What train tickets can I buy through the Mobiflow app?
In the Mobilfow app, you can purchase the following tickets (both first and second class). However, the service provider’s offer may change over time.
– Standard ticket – single
– Standard return ticket
– Diabolo supplement
– Weekend ticket
– Senior citizen ticket
– Large family ticket
Why do I have to enter my date of birth to purchase a ticket?
Your date of birth is used to calculate security codes. To obtain a valid ticket, you must enter your date of birth correctly.